Frequently Asked Questions
Find answers to common questions about our mobile desk, shipping, returns, and more.
Products
What is the adjustable height range of this sit-stand desk? Is it suitable for both sitting and standing while working?
The desk adjusts from 27" to 43.5", allowing you to use it for both sitting and standing work. You can adjust the height to suit your preferred working position.
What are the overall length and width dimensions of the tabletop? Does it take up a lot of space?
The desktop measures 31.5" W × 15.7" D, providing space for a laptop or monitor, mouse, and everyday work essentials. Its compact footprint also makes it easy to use in a variety of rooms and work areas.
What is the thickness of the tabletop? What are the diagonal dimensions?
The tabletop is 0.8 inches thick and measures 35.7 inches diagonally—spacious enough to accommodate a laptop, monitor, mouse, and small storage items.
What is the maximum weight capacity of the table? Will it wobble if multiple devices are placed on it?
The recommended maximum load capacity is 176 lbs. The alloy steel frame and lockable casters are designed to provide a stable setup during normal use.
What materials are the frame and tabletop made of? Are they durable?
The desk features an alloy steel frame and a laminated wood-finish tabletop designed for everyday use. The tabletop is easy to clean with a dry cloth.
Does the table have casters? Can it be easily moved to the bedroom or living room for use?
The desk has four lockable casters, making it easy to move between locations when unlocked and helping keep it in place when the casters are locked.
How should the steel frame of the tabletop be cleaned and maintained on a regular basis?
For routine cleaning, wipe the tabletop and frame with a dry, soft cloth. Avoid using harsh cleaning agents or abrasive materials on the desk.
Does this product come with a warranty? What does the warranty cover?
A limited warranty is provided, covering structural defects in the steel frame and panels present at the time of manufacture; damage resulting from normal wear and tear or improper assembly is not covered.
Orders & Shipping
Do you offer free shipping?
Yes! We offer free standard shipping on all orders within the United States.
How long does shipping take?
Orders placed during normal business hours are usually processed and shipped within 1-2 business days. Once shipped, the expected delivery time is 3-7 business days.
What if I want to cancel or change my order?
Please contact us at support@klsmyhoki.com as soon as possible if you need to cancel or change your order. Once an order has been processed or shipped, changes may no longer be possible.
What is your return and refund policy?
If you're not completely satisfied with your purchase, please contact us within 90 days of delivery at support@klsmyhoki.com. We're happy to help find a solution that works for you. For details, please see our Return and Refund Policy.
Can I pay with my credit card without a PayPal account?
Yes. We accept Visa, Mastercard & Amex. Guest checkout is available, so you may complete payment with your credit card and no PayPal account is required.